The smiling faces behind KAGUM Call Center

“How may I help you?” As simple as this one sentence may appear at the surface, it is really one of the most important things in the hospitality industry. How we say it, how we respond to it, and most importantly how we commit a follow up for it, reveals much about the quality of our service/business in the eyes of the customer.

Obviously, KAGUM Hotels is not an exception for this rule. As a venture that strives on providing only the best Hotel experience to its guests/customers/clients, the decision on how we should tackle this “How may I help you?” issue is very crucial to the health to our business. To that end, we are utilizing a centralized Call Center service called KAGUM Call Center that will help you answer all your questions pertaining to all properties of KAGUM Hotels in one convenient location.

Call and contact us at KAGUM Call Center now at +62 22 4263333 and have your questions answered directly by the members of our Call Center team (pictured above.) As per now, we are active from 7 A.M. to 11 P.M. WIB (Western Indonesian Time) although we will be open for 24 hours inquiry service very soon. So feel free to shoot us any inquiries, ask us any questions, or request any assistance from KAGUM Call Center in regards to your every dealings with all Hotel properties under the management of KAGUM Hotels