Posts Tagged ‘KAGUM Call Center’
The smiling faces behind KAGUM Call Center
“How may I help you?” As simple as this one sentence may appear at the surface, it is really one of the most important things in the hospitality industry. How we say it, how we respond to it, and most importantly how we commit a follow up for it, reveals much about the quality of our service/business in the eyes of the customer.
Obviously, KAGUM Hotels is not an exception for this rule. As a venture that strives on providing only the best Hotel experience to its guests/customers/clients, the decision on how we should tackle this “How may I help you?” issue is very crucial to the health to our business. To that end, we are utilizing a centralized Call Center service called KAGUM Call Center that will help you answer all your questions pertaining to all properties of KAGUM Hotels in one convenient location.
Call and contact us at KAGUM Call Center now at +62 22 4263333 and have your questions answered directly by the members of our Call Center team (pictured above.) As per now, we are active from 7 A.M. to 11 P.M. WIB (Western Indonesian Time) although we will be open for 24 hours inquiry service very soon. So feel free to shoot us any inquiries, ask us any questions, or request any assistance from KAGUM Call Center in regards to your every dealings with all Hotel properties under the management of KAGUM Hotels 
Just a simple friendly reminder for the readers of this blog, there are multiple ways that you can utilize if you wish to obtain information about KAGUM Hotels or any of its properties: Grand Serela Boutique Hotel, Grand Seriti Boutique Hotel, Banana Inn Hotel & Spa, Golden Flower Hotel Bandung, and Carrcadin Business & Entertainment Hotel.
The most convenient way is to call KAGUM Call Center in +62 22 4263333, aside from sending your e-mail to admin@kagum-hotel.com or satrya@kagum-hotel.com. Of course, if you wish, you can also post comments in this blog if you wish to communicate something.
If you have time, please also do not forget to post your comments/reviews for any of our Hotels (except Carrcadin since no page is up yet) that you stayed at in the (arguably) most popular hotel review site in the world: Trip Advisor. Your comments/reviews for our properties there would be most appreciated (here is the link to our Trip Advisor pages: Grand Serela Boutique Hotel; Grand Seriti Boutique Hotel; Banana Inn Hotel & Spa; Golden Flower Hotel Bandung)
